Dashboard reputation panel had an unfilled placeholder with no explainer
DomainNODEJS
ImpactMedium
Error Signature
data-trust-suspension placeholder div renders permanently empty; users see no reputation/suspension explanation anywhere
The customer portal's Trust Activity page had a literal empty <div data-trust-suspension></div> placeholder in its markup, with nothing anywhere in the codebase that ever rendered content into it - so users whose reputation dropped below the retention floor (typically from unanswered download feedback requests) had no explanation of what happened or how to recover.
Root Cause
The placeholder div was added as part of an earlier UI pass but the corresponding fetch-and-render logic (GET /api/v1/trust/reputation, already a fully working backend endpoint) was never wired up to actually populate it.
Solution Steps
- Add an exported renderSuspensionExplainer(reputation) function that renders the current score, retention floor, and a plain-English status explanation.
- In the page controller, fetch GET /api/v1/trust/reputation on mount, select the [data-trust-suspension] element, and fill it via el.innerHTML = renderSuspensionExplainer(...).
Validation
[object Object]
Rollback
[object Object]
Ecosystem: nodejs
License: CC-BY-4.0
Last updated: Jul 6, 2026